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Welcome to the Pharmacy Direct Member Portal

The Member Portal section will allow you to upload prescriptions, pay your Pharmacy Direct account, change your delivery address or chat to one of our agents.

To continue to this section we require your Medical Aid member details which may include dependent details, delivery address and contact details.

If you consent to providing these details, please click on the continue button below.

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About us




SA’s premier online courier pharmacy delivers hassle-free chronic, non-prescription medication and wellness shopping to your door. Since 2004, Pharmacy Direct has been ensuring that South Africans receive their chronic medicine deliveries on time, every time. With the launch of our online store, we now also offer fast, affordable, and safe delivery of all non-prescription medication, supplements and other health and wellness goods.​ Customer service lies at the heart of everything we do, and that’s why our medicine delivery service boasts a 99.9% on-time track record with over 1.2 million packages every month, which means you too can trust Pharmacy Direct to deliver what you need, without fail.




  • Contracted to most medical schemes
  • Auto-scheduler
  • Individualised services
  • Multiple delivery options
  • Nationwide door-to-door delivery
  • Multiple delivery options
  • New prescription reminders
  • Easy payment options
  • Parcel tracking











  • To be South Africans’ medication provider of choice by delivering caring and reliable services at affordable prices efficiently supported by technological advancements


  • To improve all South Africans' access to medication management services through providing cost-effective care and unsurpassed service delivery


  • Caring
  • Reliable
  • Affordable




Pharmacy Direct, a member of the AfroCentric group, is a nationwide courier pharmacy that delivers prescribed chronic medication to a variety of patients – from private individuals to medical scheme members and beneficiaries of public healthcare sector programs.

Pharmacy Direct dispenses more than 1 200 000 prescriptions per month and employs more than 800 staff members. Our integrated systems approach with administrators, benefit managers and schemes, allows for fast turnaround times and a seamless patient experience leading to exceptional service, convenience, and personalised pharmaceutical care at affordable prices.

Pharmacy Direct is level 1 BB-BEE compliant with a proven track record and over 18 years’ experience in the courier pharmacy industry. We have mastered the complex process of converting an order in the form of a prescription for medication to delivery of a parcel to a patient’s doorstep. Our on-time delivery service record more than 99.9% per month is indicative of experience, skill, and capacity to do medication deliveries right.

This is the era of technological advancements with customer expectations of convenient, all-the-time access to goods and services. To this end, we now also offer the webstore with a variety of fast-moving consumer goods and complementary and supplementary pharmaceutical products, conveniently accessible at competitive prices.

Our mission statement promising care, reliability, and affordability, underpins everything we do at Pharmacy Direct – from the way we operate to the way we support our customers and staff.




Welcome to Pharmacy Direct Services, your one-stop-shop for all your medication needs. We understand that managing your health can be challenging, especially when it comes to getting your medications. That's why we've made it our mission to provide you with convenience, personalized care, and expert knowledge to ensure you get the medication you need without any hassle.


Our online pharmacy offers a high degree of convenience to patients, allowing them to receive their medications and supplements without leaving their home or office. This is particularly helpful for patients who may have mobility issues, live in rural areas, or have difficulty accessing transportation. Plus, with our time-saving services, you won't have to take time out of your busy schedule to visit a physical pharmacy.


We understand the importance of cost-effective pricing for medications, which is why we purchase medications in bulk and pass on the savings to our patients. By purchasing your medications through Pharmacy Direct, you can save money while still receiving high-quality medication.


At Pharmacy Direct, we have access to a wide range of specialized medications that may not be available at traditional pharmacies. This can be especially beneficial for patients with complex medical conditions that require unique medication formulations. Our expert pharmacists and staff specialize in specific medical conditions, and their extensive knowledge and expertise can result in better patient outcomes.


We also offer personalized care that takes into consideration your unique medical needs and goals. Our pharmacists work closely with patients and their healthcare providers to develop personalized treatment plans that meet their specific needs. We provide individualized care to ensure that you receive the medication you need to manage your condition.


Our online portal makes managing your medications easy. You can submit your prescriptions, communicate with pharmacists, manage your account, and receive automatic SMS reminders to renew your prescription on time. Plus, with our wide range of specialized medications and formulations, you can be sure that we have what you need to manage your condition.


At Pharmacy Direct, we also coordinate care with a patient's healthcare team to ensure that their treatment plan is consistent and coordinated. This can help reduce the risk of medication errors and improve overall patient care.


In summary, Pharmacy Direct Services provides convenience, time-saving, cost-effective pricing, expertise, personalized care, access to specialized medications, online access, and coordination of care. With our expert pharmacists and staff, you can be sure that you're in good hands. So, why wait? Join us today and let us help you manage your health with ease.


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